The difference our volunteers, colleagues and partners make is the driving force for what we do. Here you can find out more about the impact of Volunteering Matters in communities across the UK.


Our connection and community work brings people together through relationships and practical support. This includes befriending, neighbourhood schemes, transport services and targeted support for young people and those who may be at risk of isolation or exclusion.

These roles are often built on trust, consistency and local knowledge. Whether it’s a regular chat, helping someone get to an appointment or creating safe spaces for young people, volunteers play a vital role in supporting people to stay connected and independent.

This work matters because strong communities are built on everyday connections. By reducing loneliness, improving access to support and strengthening local networks, volunteers help create a sense of belonging and resilience that benefits everyone.

Image of two men sat down inside a village hall

Regular contact, trusted relationships and practical support help reduce loneliness and isolation. This can improve mental health, build confidence and support people to stay physically and emotionally well.

Everyday challenges like transport, access to services or lack of support can stop people taking part in their community. Volunteers help remove these barriers, making it easier for people to access opportunities, support and connection.

When people feel supported and included, they are more likely to take part, build relationships and support others in return. This creates a stronger sense of belonging and more resilient, connected communities.

Audiology Team Volunteer (Forth Valley)
Support patients and staff in a hospital setting while learning practical new skills. Help people maintain their hearing aids and feel more confident in managing their hearing.

Befriender (North Lanarkshire)
Build a relationship with young carers (aged between 8-18 years old) and become a good role model to them within the North Lanarkshire area.

Befriender (Rhondda Cynon Taf & Merthyr Tydfil)
Could you spare the time to visit and befriend a lonely, isolated elderly person once per week for a chat and a cuppa?

Community Befriender (Blaenau Gwent)
Provide companionship, support confidence building and encourage involvement for older people (+50) in Blaenau Gwent County Borough. 

Community Befriender (Flintshire)
We’re looking for friendly, compassionate people to join our Flintshire Befrienders Project as Community Befrienders and Community Buddies. By giving just an hour of your time each week, you could…

Independent Visitor (Hounslow)
Support a young person in care by becoming a trusted, consistent adult in their life through monthly one-to-one visits. Build a meaningful relationship, share experiences and help create positive…

Knit and Natter (Shotton)
Join our Knit and Natter Group every Wednesday morning in Shotton for a warm, welcoming space to knit, chat, and connect with others. Whether you’re a beginner or an expert, come along to craft,…

Knitting Group Volunteer (Forth Valley)
Older people in Stirling and Clackmannanshire knit items for local charities and other good causes.

Knitting Group Volunteer Organiser (Blaenau Gwent)
Volunteers are needed to oversee “Knit & Natter” sessions aimed at older people in Blaenau Gwent.

Lunch Club Volunteer (Mostyn)
We’re seeking a committed volunteer to support our weekly lunch club at Mostyn Community Centre. If you’re enthusiastic about community work and eager to make a positive impact, this could be an…

Norfolk, Suffolk & Essex Knitters
Across Norfolk, Suffolk and Essex thousands of knitters meet in hundreds of locations to knit, crochet and stitch for charity.

Telephone Befriender (Blaenau Gwent)
Become a Telephone Befriender and support older people (50+) living in Blaenau Gwent who are experiencing feelings of social isolation and loneliness.

Blaenau Gwent Volunteering Friends
Volunteering Friends is a National Lottery Community Funded project.  Through the engagement of volunteers, we support older people (50+) living in Blaenau Gwent who are experiencing feelings of…

Bloom
Bloom in Nuneaton aims to help women feel less isolated and promote health, well-being, and community connection for those unfamiliar with the UK system, including housing, education, health, and law.

Flintshire Befrienders
A National Lottery Community Funded project. Through the engagement of volunteers, we support older people (50+) living in Flintshire who are experiencing feelings of social isolation and loneliness.

Good Neighbours
Good Neighbours connects trained volunteers with people who need a little extra support, helping to reduce isolation and strengthen communities. Through flexible, short-term tasks, volunteers make a…

Healthlink (Brighton and Hove)
Getting to a health appointment can be easier with a bit of support. But not everyone has friends or family nearby to rely on. That’s where Healthlink comes in.

Hounslow Allies
The Hounslow Allies project recruits, trains and supports adults from the local community to become allies (Independent Visitors) to looked after children and young people.

Lifelines (Brighton and Hove)
Lifelines project in Brighton brings together people aged 50+ both as volunteers running activities and as participants in the wide range of volunteer-run activities.

North Lanarkshire Befriending Project
Empowering young people to make their own choices in North Lanarkshire in this befriending project.

RSVP (Blaenau Gwent & Flintshire)
Our RSVP projects in Blaenau Gwent and Flintshire are funded by WCVA’s Volunteering In Wales grant and aims to create sustainable volunteering opportunities for people aged 50+ in the identified…

Sporting Chance Stockton
This project is aimed at men aged 50+ in Stockton-on-Tees who are looking to enhance their health and wellbeing, or get involved in a range of social groups or activities.

Welcome Friends
Welcome Friends reduces loneliness by connecting volunteers with people who are isolated through regular companionship. It improves wellbeing and quality of life through simple, meaningful human…

This is just the beginning: launching our new strategy
Today we launch our new five-year strategy, a bold and collaborative vision shaped by staff, volunteers, partners and communities. It sets out the changes we want to see across loneliness, wellbeing,…

21 October 2025

My Volunteering Story, Ryan
Hear from Ryan, the Partnerships Manager for Volunteering Matters in Wales about his volunteering story. Ryan began volunteering in Torfaen in 2014 and earned a Diana Award along the way.

3 June 2024

Meet Elaine and Bentley from Lifelines
Meet Elaine and Bentley from Lifelines Meet Lifelines volunteer, Elaine, and her assistance dog, Bentley. Elaine recently took on a rigorous swimming challenge to raise funds for the charity that…

6 April 2023

In conversation with Chad, Match and Mentor Volunteer
Match and Mentor volunteer, Chad tells us how volunteering has given him a sense of community, confidence, and purpose.

8 March 2024

Equity, Diversity, Inclusion and Anti-Racist (EDIA) approach
Our Equity, Diversity, Inclusion, and Anti-Racist (EDIA) approach 2023-2025 aims to create a solid foundation from which to systematically build an equitable and inclusive organisation.

13 December 2022
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