Telephone Befriender (Blaenau Gwent)
Become a Telephone Befriender and support older people (50+) living in Blaenau Gwent who are experiencing feelings of social isolation and loneliness.
For individuals 18+
Supporting older people (50+) living in Blaenau Gwent who are experiencing feelings of social isolation and loneliness.
Volunteers provide companionship, support confidence building and encourage involvement in the local community.
Volunteers can choose between one on one befriending or facilitating small group telephone chats. Or even both.
- Engagement with one or more residents in one-to-one weekly phone calls and/or with a group of three to five residents in monthly phone chats
- Use of IT for community information searches and for communication with your Engagement Manager
- Reporting back to your Engagement Manager in writing and verbally, as required.
- Good listening and communication skills, with understanding of confidentiality
- Empathy and compassion
- Reliability
- Awareness of, and adherence to, Volunteering Matters values
- Facilitation skills if opting for group phone chat facilitator.
As a volunteer, you will receive:
- Phone call expenses if entailing an additional cost to the usual bill, and would need to be evidenced, based on itemised calls undertaken.
- Training at induction and ongoing supervision and support from your Engagement Manager
- Insurance related to the volunteering activities undertaken
- Role satisfaction, personal development skills and experience.
Find out more about the RSVP Blaenau Gwent and Flintshire project
RSVP (Blaenau Gwent & Flintshire)
Our RSVP projects in Blaenau Gwent and Flintshire are funded by WCVA’s Volunteering In Wales grant and aims to create sustainable volunteering opportunities for people aged 50+ in the identified…
