Welcome Friends

  • Our volunteer befrienders visit people in their homes for a chat and a cuppa once a week
  • Welcome Friends helps people who are lonely and isolated by providing a companion

Welcome Friends has been running for over 11 years throughout Rhondda Cynon Taf and Merthyr Tydfil. The project provides friendship through home visits and telephone calls by volunteers, reducing social isolation and improving well-being.

Welcome Friends improves the quality of life for older people by working with them to overcome or accommodate the difficulties faced by those who are not able to get out often.

Volunteering with Welcome Friends is a satisfying and rewarding experience. Volunteers need to be able to give an hour a week of their time to visit or telephone a lonely, sometimes isolated person in their own home. Their companionship can encourage them to seek interests in a local activity group or just enjoy a cup of tea and a chat. We will apply for a DBS check and take up two references from friends or colleagues and then arrange for an informal training session before introducing them to a new friend. We welcome applications from outside of the area for telephone befriending.

Hands of someone knitting with thread and two knitting sticks

Current volunteering opportunities

Volunteer Befriender (Rhondda Cynon Taf & Merthyr Tydfil)

Full details

Quotes from volunteers

“I have only been calling my beneficiary for 3 weeks and I was anxious initially and feeling immersed in my role caring for my partner. However, I already have begun to feel “me” again. I feel alive and have a purpose which really does give me something to look forward to.”

“I love hearing from my telephone friend each week. I make sure that I have a cuppa ready by my side before the phone rings. She is really lovely! We laugh a lot and the time flies by. If only we could bottle what she has, the world would be a much better place. I cannot wait until we meet up, I am so excited! What you all do is wonderful, and Joanne is a credit to herself and your organisation.”

Share this project
For Merthyr Tydfil, get in touch if you’re interested in volunteering or would like to refer someone to this programme.

Contact the team

This project is kindly supported by

People’s Postcode Lottery
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