Good Neighbour (Newcastle)

We would all like to live in a place that has a sense of community, where people have positive health and wellbeing, and look out for their neighbours. That’s why, starting in 2025, Volunteering Matters have partnered with Newcastle City Council to set up the Good Neighbours project.

For individuals 18+ in Newcastle and surrounding areas


Become a Good Neighbour and provide “a little bit of help” to people who may be socially isolated, or who don’t have many people around them.

You will provide social, emotional or practical support, completing “one-off’ or short-term tasks, supporting people in the community who may be isolated, older, have a disability, or be otherwise in need.

Becoming a Good Neighbour is a fully flexible volunteering role, giving you the chance to help out in your local community at a time that suits you, or fits around your busy schedule!  Volunteers can choose from a wide range of tasks or activities available, using the innovative volunteering app “Volunteero” or via an online portal.

Apply now

Volunteers who take part often report increased wellbeing, and enhanced skills, while having the opportunity to “give back”.  People who receive support from the service also enhance their wellbeing, feel safer, more supported, and more able to live an independent life.

By becoming a Good Neighbour, volunteers:

  • Gain fulfilment: volunteering provides a sense of purpose, and satisfaction from helping others
  • Develop social connections: meeting new people, building friendships, strengthening community ties.
  • Develop skills: by taking part in volunteering, people often develop new skills and interests, confidence and self-esteem
  • Enhance health and wellbeing: volunteering is often linked with improved mental health, reduced stress, and even better physical health through keeping active
  • Career growth: networking and gaining new experiences can boost career opportunities, helping to develop your CV
  • Have fun! Volunteering can be a hugely enjoyable and rewarding experience

Volunteers can choose from a wide range of available tasks or activities.

Some examples include:

  • Helping someone with grocery shopping
  • Collecting and delivering medical prescriptions,
  • Driving a person to their GP/hospital appointment
  • Accompanying someone to a social activity or appointment,
  • Helping with odd jobs around the house,
  • Light gardening
  • Checking in with someone for a cuppa and chat, and lots more!

The volunteering role is fully flexible meaning that volunteers can pick and choose which tasks they are interested in completing, and when.

  • Aged 18+
  • Able to give a little time on a regular basis, to complete a task or activity for a person in need
  • Able to complete volunteer recruitment and training process
  • This volunteer role requires an Enhanced Level DBS (criminal record check) which is free to volunteers, and processed, by the project

We are passionate about ensuring that each volunteer has a rich and rewarding volunteering experience! As a Good Neighbour, we will provide you with a single point of contact, a member of our staff team, who will check in with you regularly and be on hand to offer help, encouragement and support throughout your volunteering journey. We will also provide all relevant induction and ongoing training, and access to any resources or guidance that will support you to achieve success.

We will offer flexibility around your volunteering role, recognising the need for holidays, time away, or other personal commitments. We will also provide you with the chance to meet other volunteers, take part in social events, and the opportunity to share your story!

We will re-imburse you with any pre-agreed travel and out-of-pocket expenses.

Finally, as a volunteer, you can always expect to be treated with kindness, compassion, respect, with thanks, and so much more.

To find out more about the project and to make a referral:

Visit the project page

This opportunity is kindly funded by

Newcastle City Council
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