Family Supporters Edinburgh

  • Supporting parents and families across Edinburgh who face a range of life challenges or barriers such as isolation, poverty and inequality, disability, or health issues
  • Volunteers, known as Family Supporters, provide a range of social, emotional or practical support in a flexible, personalised way
  • 250 families and over 100 volunteers have taken part over the last 5 years
  • Family Supporters help to tackle social isolation, develop skills, improving health and wellbeing, and boosting resilience

Family Supporters Edinburgh offers social, emotional, and practical support to parents and families across the City of Edinburgh, empowering them to face a range of life barriers and challenges.

We recruit, train, match and provide ongoing support to adult volunteers – local people from across the city – who are there for families every step of the way. Normally committing to a few hours per week, volunteers spend time supporting parents and families to reach their goals, normally in the family home or in the community.

The programme supports parents and families in a bespoke, personalised and flexible way. This may include help to become less socially isolated, improve health and wellbeing, enhance living standards, support with housing, guidance to move into Education, Employment or Training, help around family routines, budgeting, and so much more.

Opportunities Our impact Contact

By participating in the programme, parents and families receive bespoke and flexible 1:1 help and guidance, often improving their Health and Wellbeing, becoming less isolated, and reaching a wide range of personal goals

Anna and Andrea, volunteer and service user stood together outside in a car park

Our impact

of families reported improved mental health

of families accessed further opportunities

of families had improvement self-care skills

Current volunteering opportunities

Family Supporter (Edinburgh)

Full details

Our impact in 2024/25

This report covers the work of Volunteering Matters Family Supporters Edinburgh project from April 2024 to March 2025. Over the last year we have seen a significant increase in the number of families seeking our support, reflecting the challenging times that many are currently facing.
As a direct result of our work:

  • 76% of families reported improved mental health
  • 71% of families accessed further opportunities
  • 70% of families had improvement self-care skills
  • 63% of families had improved financial independence
  • 58% of families felt more able to make healthier choices
  • 45% of families saw improvement in their home living standards

Download the report

Kindly supported by our funders

The National Lottery Community Fund
Walter Scott

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