• Please note this role is for volunteers aged 18+
• Able and willing to commit to supporting the family on a regular basis, normally once per week, for a minimum of 6 months
• Willing to complete our recruitment and training process which includes character references and a criminal record check
• Be dedicated and patient, not be disappointed if there are no big changes straight away.
• Be caring and friendly, and most importantly, be a good listener
• Have an interest in helping people, both parents and children

• Provide 1:1 social, emotional and practical support to a parent or family in Edinburgh
• Spending time with the parent or family regularly, normally a few hours per week or fortnight, and building a positive, empowering and trusting relationship based on mutual respect
• Support family members with their goals, providing help and guidance and being a friendly face and listening ear
• Activities varies depending on the individual relationship and family goals, however full support and training will be provided

• Patient
• Positive, Compassionate and Caring
• Non-judgmental
• Personable – able to relate to parents and families

As a volunteer, you will receive:

• Consistent help and support throughout your volunteering experience
• All induction and ongoing training
• All incurred volunteer expenses, including travel costs
• The opportunity to make a difference and share your experience and skills
• The chance to meet new people, and take part in a flexible volunteering role

Activities that you take part in really does depend on the individual, but we will support you as a Family Supporter every step of the way. You will be matched with a parent/family based on shared interests and your experience, skills, and preferences. Volunteering Matters will be on hand to provide all relevant training, resources, and support, during your volunteering experience.