Tech Tutor (Brighton)

As a Tech Tutor volunteer you will help people make video calls, search the internet, use online services, play games or join online activities.

We’re looking for enthusiastic and committed volunteers, comfortable using technology, to support those needing help to use modern phones/devices.

As a Tech Tutor volunteer you will help people make video calls, search the internet, use online services, play games or join online activities.

You will support people in community spaces with a one-off session or a series of weekly 1-to-1 sessions, and/or at one of our regular Tea & Tech drop-ins. You need to be positive, compassionate, and enjoy helping build people’s confidence.

  • Contacting the person needing help and planning the support required, and then supporting them to achieve their goals
  • Scheduling and carrying out weekly support sessions
  • Logging details of your sessions
  • Be aware of different support needs of those you are supporting
  • Be aware of any safeguarding issues that might arise and report any concerns
  • Comply with Volunteering Matters policies and procedure.

  • An interest in working with older people
  • An ability to provide encouragement and support in a sensitive and caring manner, to people from a variety of backgrounds
  • Flexibility and able to use own initiative
  • Good levels of self-organisation, reliability, and timekeeping
  • An ability to maintain confidentiality
  • Confidence in using technology – you do not need to be an expert, but should be confident to look things up when needed
  • Communicating effectively with a range of people
  • Be contactable by telephone and/or email
  • Commit to volunteering for a period of at least 4 months
  • Provide two references.

  • Full training for the role
  • Regular support and guidance from the Lifelines team
  • We will also provide you with technical support and advice as required
  • Reimbursement for all out-of-pocket expenses
  • Opportunities to meet and socialise with other volunteers
  • The chance to use your skills and experience to improve the lives of others
  • A reference confirming the contribution you have made.

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Opportunity funded by players of the People’s Postcode Lottery

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