Mentor Project Worker

Permanent Contract
Job Ref: V397
Hours/Days per week: 17.5 hours per week – (Flexible days/hours)
Salary: £12,000 (£24,000 FTE)
Start date: ASAP
Location: Homebased (some travel required across Aberdeen, Aberdeenshire and Highlands)
Closing date: 13th May 2022
Interview date and Location: Week commencing 23rd May 2022

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

Mentor Project Worker JD

VM – Application Form

Recruitment Monitoring Form

Role Purpose

We are looking for a talented, dynamic, and professional Mentor Project Worker who can continue to expand our reach and offer to young people across Scotland.  The post holder will work closely with the wider mentoring team to deliver a high quality, impactful mentoring service across Aberdeen, Aberdeenshire and Highlands.  The right candidate will be someone who can work flexibly and demonstrate an understanding and total commitment to our organisational values.

This role is an exciting opportunity which calls for the successful candidate to:  support our current pool of mentors and matches; explore new ways to promote our service, and engage volunteer mentors; carry out the recruitment and training of new mentors; support mentors through their mentoring journey; and work closely with our Engagement Managers and referral partners in these areas.

Key Duties & Responsibilities

  • To recruit, train, and support volunteer mentors across the required geographical areas in Scotland, maintaining high standards in volunteering good practice
  • Develop strong relationships with our diverse pool of mentors to ensure they feel supported, valued and listened to
  • Work closely with the mentoring team, volunteer mentors and young people to continually develop the project, specifically based on feedback from those impacted by what we do
  • Explore new avenues for mentor recruitment and develop and maintain relationships with referral partners
  • Create engaging content and share with our Communications Team so it can be promoted across our social media channels
  • To engage directly with young people, and work with their Engagement Manager, to understand their wants, needs and aspirations in order to make the best mentor match
  • To manage the risk assessment, quality assurance and audit processes as appropriate
  • Ensure monitoring, impact and evaluation information and data is collected and that the project meets its agreed targets, reporting format and schedule. Assist the Mentor Manager by preparing reports to funders
  • Promoting and representing ProjectScotland and the wider Volunteering Matters family of brands
  • Contribute to the wider Volunteering Matters and ProjectScotland staff teams, upholding our values at all times

Person Specification 


  • A sound and comprehensive understanding of the particular challenges and barriers that young people face
  • Outstanding written and verbal communication skills
  • Excellent organisational and IT skills
  • Excellent people skills with the ability to build professional, long-term relationships with others
  • Person-focused, and adaptable – able to go from delivering mentor training to chatting with a nervous young person
  • Ability to manage a busy workload and prioritise accordingly
  • Strong attention to detail and a willingness to accurately record all interactions
  • An understanding of safeguarding and the importance of following the organisation’s policy and procedures related to this
  • An ability to be creative when it comes to problem solving as well as creating content for social media
  • A passion for supporting young people and in particular, an understanding of the value and impact mentoring can have
  • Confidence delivering training virtually and face to face


  • Experience working with and supporting a diverse range of people in a community setting is essential
  • Demonstratable relationship management experience with a wide range of partners and stakeholders
  • Experience in accurate record keeping – experience using a CRM (customer relationship management) would be useful
  • Experience of project management, achieving high targets and working to strict deadlines
  • Proven ability to communicate effectively and work as part of a team
  • Experience delivering training would be advantageous


Relevant experience and values alignment is more important for this role than specific qualifications


Although home-based, some travel may be required to engage with the wider team, meet mentors/young people, and deliver training sessions.  Given the wide geographical spread, a driving license and access to a car would be beneficial.  All aspects of the role will of course be risk assessed, and always in line with latest COVID-19 guidance.

Internet access to enable remote working is essential.  IT equipment and infrastructure will be supplied.

This role requires membership of the PVG (Protection of Vulnerable Groups) scheme. Having a conviction will not necessarily cause a bar to employment.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.


Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

To Apply

Please send a completed application form clearly stating which role you are applying for. There are sections in the form where you can demonstrate how you fulfil the role requirements and also express yourself, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

If you would like to have a discussion with the Hiring Manager prior to submitting your application, please request this from