Grandmentors Project Coordinator

Fixed Term Contract
Job Ref: V398
Hours/Days per week: 35 hours per week – (Flexible days/hours)
Salary: £24,000 plus attractive employee benefits package
Start date: ASAP
Location: Homebased (regular travel around Surrey)
Closing date: 22nd May 2022
Interview date and Location: Week commencing 23rd May, Microsoft Teams

Volunteering Matters

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.

JD GM Project Coordinator

VM – Application Form

Recruitment Monitoring Form

Role Purpose

To work alongside our existing Project Coordinator to develop and deliver all aspects of our Grandmentors project in Surrey, ensuring it achieves its aims, objectives, outcomes, and targets. The post holder will work closely with the Virtual College and Leaving Care teams within Surrey County Council and local volunteers to ensure that we improve and empower the lives of care leavers (aged 16-25) through the unique power of inter-generational mentoring.

Key Duties Responsibilities

  • To effectively deliver the service to ensure the project meets its agreed targets and millstones.
  • Maintain effective relationships with stakeholders and local authority staff at a day-to day level.
  • To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
  • To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
  • To work with your line manager to ensure project expenditure is in line with the budget.
  • To maintain accurate administration, for all aspects of the project.
  • To maintain accurate records on all aspects of the project and submit data onto a secure database.
  • To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
  • To implement and maintain appropriate risk assessment management processes.
  • To prepare regular reports including quarterly progress updates, impact reports and end of year reports for both internal and external purposes.
  • To develop relevant information to promote and raise the profile of Volunteering Matters locally.
  • To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
  • To comply with the applicable Health and Safety and Safeguarding regulations.
  • To contribute to joint working and teamwork across Volunteering Matters.


  • Excellent written and verbal communication skills
  • Excellent organisational skills and the ability to prioritise a demanding and developing workload
  • Ability to assess risk and carry out risk assessments
  • Evidence of good administrative and IT skills and the ability to maintain project monitoring and administrative records
  • Ability to build and maintain effective working relationships with colleagues, stakeholders and partners
  • The ability to motivate, enthuse and empower yourself and others.

Experience Required

  • Working or volunteering directly with young adults
  • Recruiting, training and managing volunteers
  • Understanding of and commitment to Equal Opportunities
  • Understanding of and commitment to GDPR and confidentiality


Relevant experience and values alignment is more important for this role than specific qualifications.

This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.


With a flexible working policy, the postholder can be based from home or within one of the Surrey County Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied. There is an expectation to travel across Surrey in the role.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact for more information.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.


Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

To Apply

Please send a completed application form clearly stating which role you are applying for. There are sections in the form where you can demonstrate how you fulfil the role requirements and also express yourself, what previous relevant achievements you have (both in life and at work), what skills & experience you can offer, and what you believe you can contribute to Volunteering Matters.

If you would like to have a discussion with the Hiring Manager prior to submitting your application, please request this from