Parental Employment Coach (West Lothian)

You will provide employment support to a range of parents in West Lothian, in several flexible ways.

Parental Employment Coach

Permanent Contract
Job Ref: V493
35 hours (Part-time available)  
Salary: £25,000 (FTE)
Start date: ASAP
Location: West Lothian, Scotland  
Closing date: 19th February 2024  
(You may be contacted for interview before the deadline, please apply as soon as possible)

Information on Volunteering Matters

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Role Purpose

You will provide employment support to a range of parents in West Lothian, in several flexible ways. For example, this includes:

  • Working with parents on a 1:1 basis, building a strong and trusting relationship, helping parents to understand their strengths, skills, and their barriers to employment
  • Helping parents to put steps in place to break down their barriers or challenges
  • Supporting parents to develop their CV, help with application forms, mock interviews, job search, building confidence, developing soft-skills etc.
  • Where appropriate, helping parents to access quality volunteering opportunities, or training courses
  • You will also work alongside other colleagues in West Lothian who are setting up additional opportunities for parents locally. This includes paid work placements or jobs with local employers, and opportunities for parents to take part in mentoring.

Key Duties

  • Role model and display our organisational values – being Compassionate, Empowering, Inclusive, Positive and Straightforward.
  • Provide employment support to parents on a 1:1 basis, which is flexible and person-centered, ensuring parents achieve their goals
  • Get to know each parent and their skills, strengths, experience, barriers, and goals, resulting in the creation of a personal action plan
  • To ensure every parent has a great experience of our support, from the point of referral until the end of their support
  • Work alongside colleagues to ensure parents have the chance to take part in paid work placements, jobs, mentoring relationships, or volunteering
  • To work effectively with partner organisations, to attract parents to the programme and meet their needs
  • Ensuring project information and data is collected, and that the project meets its agreed targets
  • Administration tasks including using Office 365, other software systems, and keeping effective records – full training will be given
  • Teamwork across the regional staff team and the wider charity, working in a flexible way


  • Understanding of how to assess parents needs, in a person-centered way
  • Excellent verbal and written communication skills including being able to have strategic conversations with partners one minute, and talk to an anxious parent the next
  • Excellent people skills, able to build professional, long-term relationships with various stakeholders, to influence and motivate others
  • Excellent organisational and IT skills including the ability to manage workload and prioritise effectively, with strong attention to detail
  • Driven, able to use own initiative, and work independently

Experience Required:

  • Experience working with people who have life challenges or barriers to employment, particularly parents from the priority groups (Page 1)
  • Experience in providing employability and vocational support to parents (e.g – creating excellent CV’s, able to help parents with job search, applications, interview prep, developing soft skills and confidence)
  • Experience working as part of a team , including with internal colleagues and external organisaitons
  • Experience of delivering a project, achieving high targets, managing a busy workload and working to deadlines
  • Understanding of, and commitment to, Equal Opportunities


Relevant experience and values alignment is more important for this role than specific qualifications. This role does require Enhanced DBS clearance.

Protection of Vulnerable Groups (PVG) scheme

This role requires membership of the PVG scheme. Having a conviction is not necessarily a barrier to employment. If you are not currently a member of the PVG scheme, we can support you with the application process (fees will be reimbursed by Volunteering Matters).

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact for more information.   

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

How to Apply

  1. Please send an updated CV and supporting statement (at least 1 x A4 page) to
  2. Complete the Recruitment Monitoring Form
  3. If you would like to have a discussion with the Hiring Manager, please request this from




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