Hounslow Allies Engagement Manager

To deliver all aspects of our Hounslow Allies project, ensuring it achieves its aims, objectives, outcomes and targets. The post holder will work closely with a range of departments with the Children’s Services department of Hounslow Council and volunteers to ensure that we are consistently offering new independent visitors to children in care and supporting those that are already matched.

Permanent role
Job Ref: V504
Hours: 21 hours
Salary: £15,000 – £16,075 (£25,000 FTE)
Start date: ASAP
Location: Homebased
Closing date: 24th June 2024  
Interview date and Location: w/c 1st July 2024, Microsoft Teams

About the role

At Volunteering Matters we bring people together to overcome some of society’s most complex issues through the power of volunteering. This builds stronger communities and enables everyone to thrive.

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunities and making sure young people can lead change. As a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact.

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

Hounslow Allies

It is the statutory duty of all Local Authorities to offer independent visitors for children in care. In Hounslow the Independent Visitors Service is called Hounslow Allies. Funded by Hounslow Corporate Parenting Department, it has been running for over 15 years. Hounslow Allies recruits, trains, and support adults from the local community to become befrienders to children aged 8-16 who are in the care of Hounslow Council and have infrequent or no contact with siblings who are also looked after children. Independent visitors befriend, guide, advise and encourage children, engaging them in a range of activities to help build self-esteem and develop new skills and interests.

Role Purpose

To deliver all aspects of our Hounslow Allies project, ensuring it achieves its aims, objectives, outcomes and targets. The post holder will work closely with a range of departments with the Children’s Services department of Hounslow Council and volunteers to ensure that we are consistently offering new independent visitors to children in care and supporting those that are already matched.

Key Duties & Responsibilities

  • To effectively deliver the service to ensure the project meets its agreed targets and milestones.
  • Maintain effective relationships with stakeholders and local authority staff at a day-to-day level.
  • To ensure volunteers are recruited, appropriately trained and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
  • To ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
  • To join the National Independent Visitor Network and deliver Hounslow Allies in line with the national quality standards.
  • To work with your line manager to ensure project expenditure is in line with the budget.
  • To maintain accurate administration for all aspects of the project.
  • To manage accurate administration for all aspects of the project.
  • To manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
  • To implement and maintain appropriate risk assessments management processes.
  • To prepare progress updates and twice-yearly impact reports for both internal and external purposes.
  • To develop relevant information to promote and raise the profile of Volunteering Matters locally.
  • To promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Hounslow Allies.
  • To comply with the applicable Health and Safety and Safeguarding regulations.
  • To contribute to joint working and teamwork across Volunteering Matters.

Skills & Qualities

  • Excellent written and verbal communication skills.
  • Excellent organisational skills and the ability to prioritise a demanding and developing workload.
  • Evidence of good administrative and IT skills and the ability to maintain project monitoring administrative records.
  • Ability to assess risk and carry out risk assessments.
  • Confident networking and building/maintaining effective working relationships with colleagues, stakeholders and partners.
  • Ability to work flexibly to effectively deliver the service.
  • Willingness to learn how Children Service works.
  • The ability to motivate, enthuse and empower yourself and others.  

Experience Required

  • Working or volunteering directly with children.
  • Supporting/training volunteers.
  • Understanding of and commitment to Equal Opportunities.
  • Understanding of and commitment to GDPR and confidentiality.

Employee Benefits

Our ambition is to be the best place to work in the charity sector. We offer lots of employee benefits including:

  • Fully flexible working
  • Unlimited annual leave, to achieve a positive work-life balance
  • Cycle to Work scheme
  • Interest free season ticket loan (public transport)
  • Competitive and supportive maternity/adoption/family leave provision
  • Competitive and supportive sick leave provision
  • Access to our free Employee Assistance Programme

Location

This role is flexible and will be homebased or within the Hounslow County Council office. You will require good internet access to enable remote working, and a suitable home office/workspace. IT equipment and infrastructure will be supplied. There will be an expectation to travel to Hounslow in the role regularly.

Our Values & Way of Working

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert.

To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact join@volunteeringmatters.org.uk for more information.   

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

How to Apply

  1. Please send an up to date CV and Cover letter to join@volunteeringmatters.org.uk clearly stating which role you are applying for.
  2. Complete the Recruitment Monitoring Form
  3. If you would like to have a discussion with the hiring manager, please request this from join@volunteeringmatters.org.uk

Please be aware that if sufficient applications are received, the deadline for this role may be closed early.

#volunteeringmatters www.volunteeringmatters.org.uk 

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